Delivery

We aim to get your medication to you as quickly as possible. Here are our delivery schedules:

Medication

Next day delivery

All orders received by 3:30 pm Monday to Friday are dispatched that day by Royal Mail Special Delivery or DPD Next Day so as to arrive before 1:00 pm the following business day. If you require DPD delivery on a Saturday, you must select that option. DPD Next Day does not deliver on Sundays.

Saturday guaranteed delivery

If you require a delivery guaranteed for Saturday morning then we offer this as an option on Friday dispatches up to 3:30 pm. There is a £5.95 charge for this service. Please note that any refrigerated item will not be dispatched on a Friday unless Saturday delivery has been selected.

If you order after 3:30 pm on a Friday up until 11:00 am on Saturday then your order will dispatched on Saturday for delivery on Monday before 1:00 pm. Please note that refrigerated items are not dispatched on Saturdays.

Same Day Collection

If something is considered clinically urgent by the doctor, you may be offered Same Day Collection in a pharmacy near where you live. Pharmacies will only accept this type of prescription if it is considered urgent, so this service is not available on all items. The fee is £29.95 for the private prescription. You will also be asked to pay the pharmacist for the item dispensed.

This service is available up to 9 pm on weekdays, 6 pm on Saturdays and 5 pm on Sundays. The service is available until 1 pm on public holidays. You should check the opening times of any pharmacy before making your selection during the purchase process.

Test Kits

Any test kits ordered prior to 3 pm on a weekday will be dispatched the same day. On Saturdays, the cut-off point is 11 am for same day dispatches.

In order to comply with regulatory constraints, our service is United Kingdom only.

More information on our service can be found on the How We Work page.