Following the unprecedented media coverage of the outbreak of swine flu we have received a huge number of orders for Tamiflu and Relenza, both of which appear to be effective against this H1N1 strain of the influenza virus. The Government has placed a restriction on the sale of Tamiflu and Relenza by their respective manufacturers for the time being so the whole of the UK pharmaceutical supply network is now out of stock. We are doing our best to obtain supplies for our customers but we cannot do so until the Government modifies or lifts the restriction on the sale by the manufacturers.
We are now restricting patients to one course of Tamiflu or Relenza per person and we will not prescribe for children in an online environment. Children require a dosage adjustment based on weight for Tamiflu and Relenza cannot be taken by children under the age of 5. We will modify the order restriction when we have a clear idea of the amount of stock that will be released to the supply chain.
We are still prepared to take orders for both Tamiflu and Relenza and place customers on a waiting list which will be satisfied in strict sequential order. We will be providing regular updates via e-mail to anyone who has bought either of these medications up until the time that the medication is dispatched.
If any customer has any query then they should call the helpline on 020 7419 5064.