We quite often get asked if we have any customer testimonials to display on the website to give people confidence to make their first purchase with us. We do not believe in troubling our patients to provide reviews but we can direct potential new patients to Trust Pilot, which is an independent consumer review website. Here is the link to The Online Clinic review page on the website where you can leave reviews and read what others have written about us. We check reviews to ensure that they are actually from real customers of our clinic. Any malicious posts are removed but we cannot remove anything negative posted about us if the review was written by a genuine customer. Using an independent review service is the fairest way to give potential customers a balanced perspective. After all, websites that post customer testimonials on their own site are never going to allow negative reviews to be published; are they?